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Engagement Rings
A Shift in Perspective
East-West rings redefining modern bridal styling.
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Frequently Asked Questions
Find answers to common questions about our jewellery, materials, and care to help you shop with confidence.
View All FAQsYes. Lab-grown diamonds are real diamonds with essentially the same chemical composition, crystal structure, and optical properties as mined diamonds. The main difference is their origin: lab-grown diamonds are created in controlled laboratory environments.
Gemlux Jewels offers independently graded lab-grown diamonds, including options with IGI or GIA reports. Certification availability depends on the selected diamond. Please check the individual product details or contact us to confirm the grading report before purchasing.
Many made-to-order designs require approximately 10–12 working days for production. Shipping takes additional time depending on your destination and selected service. We'll provide an estimated schedule for your specific order before you purchase.
Yes! Contact our team to request additional photos or videos of an available diamond or design. For custom-made jewellery, we can also discuss the available design previews and approval process.
Please contact Gemlux Jewels as soon as possible. We will review the design and available resizing options. Eligibility, costs, and processing times depend on the product and our published resizing policy.