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Your Personal Online Jeweler

In our virtual world, you can discover your dream jewelry with the guidance of our experts. Our specialists are here to address all your concerns and ensure a seamless purchasing experience.

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Still Have Concerns?

We are committed to providing dedicated service to our customers 24/7. For quick solutions, we recommend checking our FAQs.

  • A.

    First, please provide your accurate contact information, including your email and phone number. Rest assured, your private information will remain confidential. With your permission, we may contact you directly.

  • B.

    Please note the SKU or title of the product you wish to discuss with our design experts. We can customize any design to your preferences and with your approval. Additionally, feel free to share your ideal design with us.

  • C.

    Please provide details about your preferred jewelry, including diamond shapes, metal type, cut, color or fancy color, and carat weight. This will help us tailor the design to your specifications.

  • D.

    Provide as much detail as possible so we can address your needs directly. This allows our experts to resolve any confusion and offer you the best service from Gem Lux Jewels.

  • E.

    Please be patient as we review your information. Within 42 hours, we will receive and process your details, after which we will schedule a convenient time to discuss your concerns thoroughly.

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